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Exam 21: Identifying Competitive Advantages

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Question 41

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Demonstrate the value of business process modeling, and compare As-Is and To-Be models.

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Business process modeling (or mapping) i...

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Question 42

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Strategic business processes are static, routine, daily business processes such as stocking inventory, checking out customers, or daily opening and closing processes.

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Question 43

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What are static, routine, daily business processes such as stocking inventory, checking out customers, or daily opening and closing processes?

A Business Process Model and Notation (BPMN) gateway is used to control the flow of a process.

Several factors can accelerate the need for a company to make business improvement processes. What is the most prevalent factor?

Changing business processes with MIS outlines how to improve the three levels of business processes which include operational, managerial, and strategic. From operational to strategic, what are the three major improvement strategies that the author describes?

A Business Process Model and Notation (BPMN) event is a task in a business process.

Fedex is a great example of a company that created a competitive advantage through combining MIS and ________.

Jessica Ulta works as an employee for City Service Credit Union and is responsible for consulting on loans, talking clients through the loan process, and providing loans to members. What type of processes does Jessica primarily work with?

The primary goal of an As-Is process model is to simplify, eliminate, and improve the To-Be processes.

Transaction processing systems are primarily used to automate business processes. Automation increases efficiency and effectiveness, while reducing head count which in turn reduces the overall operational ________.

Differentiate among business process improvements, streamlining, and reengineering.

To-Be process models show the results of applying change improvement opportunities to the current (As-Is) process model.

What occurs when resources reach full capacity and cannot handle any additional demands limiting throughput and impeding operations?

Operationalized analytics makes analytics part of a business process. Improving business processes is critical to staying competitive in today's electronic marketplace.

What does BPR assume about the current process in the extreme?

Business process reengineering is the analysis and redesign of workflow within and between enterprises.