A) the tactical marketing process.
B) situational analysis.
C) diversification analysis.
D) synergy analysis.
E) the strategic marketing process.
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Multiple Choice
A) the fundamental, passionate, and enduring principles of an organization that guide its conduct over time.
B) the cluster of benefits that an organization promises customers to satisfy their needs.
C) a unique strength relative to competitors that provides superior returns, often based on quality, time, cost, or innovation.
D) those characteristics of a product that make it superior to competitive substitutes.
E) the use of percentage points of market share to allocate marketing resources effectively for different product lines within the same firm.
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Multiple Choice
A) viable mission.
B) competitive advantage.
C) tactical innovation.
D) core benefit.
E) sales orientation.
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Essay
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Multiple Choice
A) review.
B) execution.
C) evaluation.
D) goal revision.
E) correction.
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A) functional level
B) board of directors
C) corporate level
D) CEO
E) strategic business unit level
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Multiple Choice
A) high market growth rates and high relative market shares.
B) low market growth rates but high relative market shares.
C) low market growth rates and low relative market shares.
D) high market growth rates but low relative market shares.
E) medium market growth rates and medium relative market shares.
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Multiple Choice
A) The firm buys its own fleet of trucks, so it no longer needs to hire a trucking company for distribution.
B) A hiring freeze is put into place. Although no one is fired, no one can be hired.
C) A goal is set to decrease production costs with new equipment.
D) A city government bans plastic straws inside all restaurants and bars in the city limits.
E) Shareholders are rewarded with a sizable dividend check.
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Multiple Choice
A) cash cows.
B) stars.
C) question marks.
D) treasure chests.
E) dogs.
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Multiple Choice
A) market penetration.
B) product development.
C) market development.
D) product penetration.
E) diversification.
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Multiple Choice
A) diversification analysis.
B) business portfolio analysis.
C) a market-product grid framework.
D) synergy analysis.
E) market segmentation.
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Multiple Choice
A) establishing the budget.
B) developing the marketing program.
C) diversification analysis.
D) auditing the marketing plan.
E) conducting a situation (SWOT) analysis.
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Multiple Choice
A) the cluster of benefits that an organization promises customers to satisfy their needs.
B) those characteristics of a product that make it superior to competitive substitutes.
C) a unique strength relative to competitors that provides superior returns, often based on quality, time, cost, or innovation.
D) actions taken by a firm with the sole intent of putting a competitor out of business.
E) the added value given to a product beyond the functional benefits provided.
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Essay
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Multiple Choice
A) question mark.
B) lemon.
C) hedgehog.
D) cash cow.
E) dog.
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Multiple Choice
A) segmenting the market and selecting target markets.
B) establishing a business mission and designing measurable goals and objectives.
C) designing the marketing mix and setting the budget.
D) comparing the results of the marketing program with the goals to identify deviations and acting on them.
E) executing the marketing plan and designing the marketing organization.
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Multiple Choice
A) sales
B) quality
C) market share
D) profit
E) employee welfare
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Essay
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Multiple Choice
A) a technique that seeks opportunities by finding the optimum balance between marketing efficiencies versus R&D-manufacturing efficiencies.
B) a framework to relate the market segments of potential buyers to products offered or potential marketing actions by an organization.
C) a technique that helps a firm search for growth opportunities from among current and new markets as well as current and new products.
D) a technique used to determine the appeal of each SBU or offering and then the amount of cash, if any, each should receive.
E) a framework that identifies four "generic" strategies to achieve a competitive advantage.
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Multiple Choice
A) evaluation strategy.
B) price strategy.
C) place strategy.
D) promotion strategy.
E) product strategy.
Correct Answer
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