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A group comprised of 12 members will be _____ cohesive and have ____ morale than one comprised of five members.


A) more / higher
B) less / higher
C) more / lower
D) less / lower

E) A) and B)
F) A) and C)

Correct Answer

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D

According to your text, if you are interested in improving group performance, what should the group's composition be in terms of the homogeneity of its members?


A) Homogeneous
B) Heterogeneous
C) Slightly heterogeneous
D) Homogeneity doesn't matter

E) A) and C)
F) A) and B)

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People who join a group to be with other people have ______ needs.


A) identification
B) support
C) affiliation
D) physical proximity

E) B) and C)
F) C) and D)

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A group of managers is watching a group of workers on an assembly line. The effect the managers will have on the performance of the workers is known as:


A) coaction
B) audience effects
C) social inhibition
D) outside pressure

E) B) and C)
F) A) and B)

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Which of the following is NOT associated with social inhibition or facilitation?


A) Mere presence
B) Comparison
C) Evaluation apprehension
D) Status

E) C) and D)
F) None of the above

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Increasing the perception that a group is difficult to obtain membership in helps to increase:


A) group status
B) group isolation
C) group communication structure
D) group homogeneity

E) A) and C)
F) B) and C)

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Which of the following should a leader NOT do to reduce groupthink?


A) Promote open discussion
B) Elicit outside information
C) Appoint someone as a devil's advocate
D) Apply pressure on members to conform

E) A) and B)
F) None of the above

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In Yellowstone National Park, a small group of employees runs a fast food operation which is physically removed from all of the larger lodges in town. These employees comment that they feel separated from the company's other operations; however, each summer this group tends to be a tight-knit group. This exemplifies:


A) group homogeneity
B) stability of group membership
C) group isolation
D) outside group pressure

E) All of the above
F) A) and B)

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______ refers to the extent to which group members are similar.


A) Group cohesiveness
B) Group homogeneity
C) Stability of membership
D) Group status

E) None of the above
F) B) and D)

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______ teams consist of representatives from various departments within an organization.


A) Self-directed work
B) Customer-service
C) Parallel
D) Homogeneous

E) A) and B)
F) B) and D)

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Assigning a task to a group instead of an individual is best under what circumstances?


A) When the task involves taking chances
B) When the task quality is most important
C) Under neither circumstance
D) Under both circumstances

E) A) and B)
F) A) and C)

Correct Answer

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Many teams are formed to solve problems but are not given sufficient authority to conduct theirbusiness. This is a problem involving:


A) the norming stage
B) lack of empowerment
C) the definition of a team
D) lack of skill

E) C) and D)
F) None of the above

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A difficult worker obsessed with completing a task quickly is classified as a _____, whereas one who dominates conversations and does not listen to other's ideas is a _____.


A) tank / know-it-all
B) know-it-all / tank
C) tank / sniper
D) sniper / know it all

E) B) and D)
F) B) and C)

Correct Answer

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A group member who coordinates the group's activities and finds new information is ____ oriented whereas one who's main role is encouraging and supporting others is ____ oriented.


A) social / task
B) task / social
C) individual / maintenance
D) individual / task

E) B) and C)
F) A) and B)

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Which of the following is NOT a criteria for being a group?


A) Multiple members
B) Common goals
C) Group rewards
D) Identification

E) A) and B)
F) All of the above

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D

______ refers to the extent to which group members like and trust one another.


A) Group cohesiveness
B) Group homogeneity
C) Stability of membership
D) Group status

E) B) and C)
F) B) and D)

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Julie provides information to Temea who provides information to Juan who provides information to Julie. This is an example of which type of communication network?


A) Circle
B) Chain
C) Centralized
D) Open

E) C) and D)
F) B) and C)

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During the _____ stage of team development, team members often become frustrated with their roles.


A) storming
B) norming
C) forming
D) performing

E) A) and D)
F) B) and C)

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A

Bill is an excellent typist, Fred is average, and John is just learning to type. If an audience started to watch them type, we would expect ____ to do better and ____ to do worse.


A) Bill / John
B) John / Fred
C) Fred / Bill
D) Fred / John

E) A) and B)
F) All of the above

Correct Answer

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A person who manages conflict by ignoring it is using a(n) _____ style whereas someone who always gives in to others and risks hurting himself uses a(n) ____ style for handling conflict.


A) accommodating / avoiding
B) avoiding / collaborative
C) avoiding / accommodating
D) avoiding / compromising

E) B) and C)
F) A) and C)

Correct Answer

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