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Exam 4: Organizational Strategy and Information Systems

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Question 21

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Companies like Uber and UPS use what type of control system to monitor employee performance and behavior?

A) Technology-mediated control
B) Enterprise Social Networking Site
C) Domain Excellence Platforms
D) 360-degree feedback
E) 10/10/10 program

F) A) and B)
G) A) and C)

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Question 22

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__________________is used to describe a situation where technology enables individuals from all parts of the organization to reach and communicate with all other parts of the organization.

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Question 23

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Ideally, the person who has the most information about a decision and who is in the best position to understand the relevant issues is the person with __________ for the decision.

________ reduces the operating complexity of a matrix organization.

Traditional organizations have one of four types of organizational design. What are these four structure types?

The negative consequences of monitoring an employee's discrete tasks include all of the following EXCEPT:

If a technology is to be successfully implemented into an organization, either the technology must fit the organization's culture or the culture must be shaped to fit the behavioral requirements of the technology.

Which of the following is not an organizational structure?

At Zara, decision rights for ordering have been granted to whom?

IS plays three important roles in management control processes. These processes are data collection, evaluation, and _______________.

The organization values held by the entire organization are at the broadest level. At the next level are national values.

A ________ organization allows a firm to concentrate on both function and purpose.

Match the organizational structure that you would find supporting the organization strategy of the following firms: $\begin{array} { | l | l | } \hline \text { Flat orgarization } & \begin{array} { l } \text { A start-up venture in its first few } \\\text { years of exatence }\end{array} \\\hline \text { Matrix organization } & \begin{array} { l } \text { A multi-national organization with } \\\text { regional and functional divisions }\end{array} \\\hline \text { Hierarchical organization } & \begin{array} { l } \text { A military organization like the } \\\text { Navy }\end{array} \\\hline\end{array}$

Hofstede identified cultural dimensions and researched expected behaviors within that society. Match the cultural dimension to the organizational impact it can have. $\begin{array}{|l|l|}\hline \text { Uncertainty Avoidance } & \text { The willingness to take risk or avoid risk. } \\\hline \text { Power Distance } & \text { The likeliness of innovation } \\\hline \text { Individualism/Collectivism } & \begin{array}{l}\text { The propensity to hire from within the } \\\text { organization }\end{array} \\\hline \text { Masculinity/Femininity } & \text { The level of conflict to be anticipated } \\\hline \text { Confucian Work Dynamism } & \text { The willingness to delay gratification } \\\hline\end{array}$

Match the organizational structure to the power structure it supports. $\begin{array} { | l | l | } \hline \text { Centralized } & \text { Hierarchical organization } \\\hline \text { Decentralized } & \text { Flat organization } \\\hline \text { Distributed } & \text { Matrix orgarization } \\\hline \text { Distributed } & \text { Networked organization } \\\hline\end{array}$

The dimensions of national culture include all of the following EXCEPT:

A corporate culture is a firm's set of shared attitudes, values, and _______.

IS makes it possible to evaluate performance by capturing current data in addition to analyzing historical data. Often managers are faced with an overwhelming volume of data and analyzing it becomes very time consuming, a situation known as ____________.

Organizational design is all about making sure that _________ are properly allocated, reflecting the structure of formal reporting relationships.

An organization feels hierarchical when IT is used primarily as a communication vehicle.