Question 1

Automating a business process that contains ________ or ________ will magnify or amplify these problems if they are not corrected first.

Accepted Answer

A)  Bottlenecks or regulations
B)  Redundancies or regulations
C)  Bottlenecks or redundancies
D)  Redundancies or swim lanesE) B) and C)
F) All of the above

Question 2

What tracks KPIs and CSFs by compiling information from multiple sources and tailoring it to meet user needs?

Accepted Answer

A)  Granularity
B)  Visualization
C)  Digital Dashboard
D)  All of the aboveE) A) and B)
F) A) and C)

Question 3

Which of the below is considered an input in the systems thinking example of a TPS?

Accepted Answer

A)  CRUD
B)  Calculate
C)  Report
D)  Source DocumentE) B) and C)
F) All of the above

Question 4

Effectiveness MIS metrics include throughput, transaction speed, and system availability.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following are examples of dynamic processes?

Accepted Answer

A)  Employee layoffs
B)  Order level changes based on currency rates
C)  Canceling business travel due to extreme weather
D)  All of the aboveE) None of the above
F) All of the above

Question 6

What are measurements that evaluate results to determine whether a project is meeting its goals?

Accepted Answer

A)  Models
B)  Metrics
C)  Benchmarks
D)  Genetic algorithmsE) B) and D)
F) C) and D)

Question 7

Which of the following is considered a managerial decision or semistructured decision?

Accepted Answer

A)  Determining how many employees are out sick
B)  Determining the impact of last month's marketing campaign
C)  Investigating why payroll is having problems running
D)  Tracking how much inventory is in the warehouseE) All of the above
F) C) and D)

Question 8

Which of the below does not represent an example of analytical information?

Accepted Answer

A)  Trends and product statistics
B)  Unstructured long-term decisions
C)  Five year sales report
D)  Future growth projectionsE) A) and D)
F) A) and C)

Question 9

When considering the 5-steps of the order-to-delivery business process, placing orders, notifying production, and checking credit are included in which of the following?

Accepted Answer

A)  Step 2 - Sales
B)  Step 1 - Marketing
C)  Step 3 - Operations management
D)  Step 5 - Customer serviceE) C) and D)
F) A) and B)

Question 10

Which industry has been relying on neural network technology for over two decades?

Accepted Answer

A)  Food service
B)  Hotels
C)  Finance
D)  HealthcareE) A) and B)
F) A) and C)

Question 11

Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics.

Accepted Answer

Decision-making skills are essential for...

Question 12

What is the primary goal of the As-Is process model?

Accepted Answer

A)  To outline the process elements for the To-Be process
B)  To create process choices for the As-Is process
C)  To simplify, eliminate, and improve the To-Be process
D)  To analyze the To-Be process elementsE) C) and D)
F) A) and C)

Question 13

What do cargo transport systems, book distribution centers, the video game market, a flu epidemic, and an ant colony have in common?

Accepted Answer

A)  They are all expert systems and thus share some characteristics
B)  They are all genetic algorithm systems and thus share some characteristics
C)  They are all neural network systems and thus share some characteristics
D)  They are all complex adaptive systems and thus share some characteristicsE) A) and C)
F) A) and D)

Question 14

Drew Savage is an MIS manager for an international consulting firm. Drew travels to different European countries where he implements news response tracking systems. Some of the metrics he uses to track the performance of his system include tracking the response time it takes to respond to Twitter posts mentioning the news station, as well as the speed and accuracy of content posted on numerous websites and social media sites. What type of metrics is Drew using to measure his system?

Accepted Answer

A)  Customer satisfaction metrics
B)  Efficiency metrics
C)  Effectiveness metrics
D)  Benchmarking metricsE) All of the above
F) C) and D)

Question 15

Augmented reality is a computer-simulated environment that can be a simulation of the real world or an imaginary world.

Accepted Answer

A) True 
 B)False

Question 16

A business management system is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint.

Accepted Answer

A) True 
 B)False

Question 17

A workflow control system monitors processes to ensure tasks, activities, and responsibilities are executed as specified.

Accepted Answer

A) True 
 B)False

Question 18

Which of the below is considered the output in the systems thinking example of a DSS?

Accepted Answer

A)  TPS
B)  Optimization
C)  Goal Seeking
D)  ForecastsE) All of the above
F) C) and D)

Question 19

Define critical success factors (CSFs)and key performance indicators (KPIs), and explain how managers use them to measure the success of MIS projects.

Accepted Answer

Metrics are measurements that evaluate r...

Question 20

What is Google glass?

Accepted Answer

A)  The viewing of the physical world with computer-generated layers of information added to it.
B)  A wearable computer with an optical head-mounted display (OHM
D)  .
C)  Uses technology allowing humans to interact with a computer through bodily sensations and movements.
D)  A work environment that is not located in any one physical space.E) A) and B)
F) B) and C)

Exam 2: Decisions and Processes: Value Driven Business

Which of the following is considered a managerial decision or semistructured decision?

Correct Answer
verified

Augmented reality is a computer-simulated environment that can be a simulation of the real world or an imaginary world.

Correct Answer
verified

Which of the below is considered the output in the systems thinking example of a DSS?

Correct Answer
verified

Automating a business process that contains or will magnify or amplify these problems if they are not corrected first.

Correct Answer
verified

What is the primary goal of the As-Is process model?

Correct Answer
verified

Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics.

Correct Answer
verified
Decision-making skills are essential for...
View Answer

Which of the below is considered an input in the systems thinking example of a TPS?

Correct Answer
verified

A workflow control system monitors processes to ensure tasks, activities, and responsibilities are executed as specified.

Correct Answer
verified

Which industry has been relying on neural network technology for over two decades?

Correct Answer
verified

A business management system is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint.

Correct Answer
verified

Which of the below does not represent an example of analytical information?

Correct Answer
verified

When considering the 5-steps of the order-to-delivery business process, placing orders, notifying production, and checking credit are included in which of the following?

Correct Answer
verified

What do cargo transport systems, book distribution centers, the video game market, a flu epidemic, and an ant colony have in common?

Correct Answer
verified

Correct Answer
verified

What tracks KPIs and CSFs by compiling information from multiple sources and tailoring it to meet user needs?

Correct Answer
verified

Which of the following are examples of dynamic processes?

Correct Answer
verified

What are measurements that evaluate results to determine whether a project is meeting its goals?

Correct Answer
verified

What is Google glass?

Correct Answer
verified

Effectiveness MIS metrics include throughput, transaction speed, and system availability.

Correct Answer
verified

Define critical success factors (CSFs)and key performance indicators (KPIs), and explain how managers use them to measure the success of MIS projects.

Correct Answer
verified
Metrics are measurements that evaluate r...
View Answer

Exam 2: Decisions and Processes: Value Driven Business

Which of the following is considered a managerial decision or semistructured decision?

Correct AnswerverifiedShow Answer

Augmented reality is a computer-simulated environment that can be a simulation of the real world or an imaginary world.

Correct AnswerverifiedShow Answer

Which of the below is considered the output in the systems thinking example of a DSS?

Correct AnswerverifiedShow Answer

Automating a business process that contains ________ or ________ will magnify or amplify these problems if they are not corrected first.

Correct AnswerverifiedShow Answer

What is the primary goal of the As-Is process model?

Correct AnswerverifiedShow Answer

Explain the importance of decision making for managers at each of the three primary organization levels along with the associated decision characteristics.

Correct AnswerverifiedDecision-making skills are essential for...View AnswerShow Answer

Which of the below is considered an input in the systems thinking example of a TPS?

Correct AnswerverifiedShow Answer

A workflow control system monitors processes to ensure tasks, activities, and responsibilities are executed as specified.

Correct AnswerverifiedShow Answer

Which industry has been relying on neural network technology for over two decades?

Correct AnswerverifiedShow Answer

A business management system is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint.

Correct AnswerverifiedShow Answer

Which of the below does not represent an example of analytical information?

Correct AnswerverifiedShow Answer

When considering the 5-steps of the order-to-delivery business process, placing orders, notifying production, and checking credit are included in which of the following?

Correct AnswerverifiedShow Answer

What do cargo transport systems, book distribution centers, the video game market, a flu epidemic, and an ant colony have in common?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

What tracks KPIs and CSFs by compiling information from multiple sources and tailoring it to meet user needs?

Correct AnswerverifiedShow Answer

Which of the following are examples of dynamic processes?

Correct AnswerverifiedShow Answer

What are measurements that evaluate results to determine whether a project is meeting its goals?

Correct AnswerverifiedShow Answer

What is Google glass?

Correct AnswerverifiedShow Answer

Effectiveness MIS metrics include throughput, transaction speed, and system availability.

Correct AnswerverifiedShow Answer

Define critical success factors (CSFs)and key performance indicators (KPIs), and explain how managers use them to measure the success of MIS projects.

Correct AnswerverifiedMetrics are measurements that evaluate r...View AnswerShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Automating a business process that contains or will magnify or amplify these problems if they are not corrected first.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Decision-making skills are essential for...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Metrics are measurements that evaluate r...
View Answer