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Top Shelf Enterprises is conducting its annual performance review. Which of the following employees would Top Shelf view as being the most inimitable?


A) Juana, who has had difficulty getting along with members of her work team
B) Bert, who has often been late to meetings and complains about his work load
C) Takumi, who devised a new component that increased company sales by 25 percent
D) Liam, who has been a steady and reliable worker for the company for over five years
E) Lotte, who has brilliant suggestions but often fails to follow them all the way through

F) B) and D)
G) A) and C)

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Using the resource-based view of the organization, explain how people are a valuable resource. Provide an example to justify your answer.

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Student answers and examples will vary b...

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According to the Rule of One-Eight, which of the following scenarios is the most common?


A) The CEO of Starbridge, Inc., read books about how putting people first build profits, but did not believe them.
B) The CEO of Energize, Inc., implemented comprehensive changes to put employees first, but ended this plan prematurely.
C) The CEO of LongRun, Inc., increased the benefits of employees, which was one of many suggested changes to put people first.
D) The CEO of ShoreIsland, Inc., made long-lasting changes that put employees first and, as a result, the company's profits soared.
E) The CEO of UpGrade, Inc., gave employees more responsibility over their work, but stopped this approach after only two months.

F) B) and E)
G) C) and E)

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Causal inferences means establishing that one variable really does cause another.

A) True
B) False

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Venia, who often relies on the method of authority, has to make an important decision about marketing a product. Which of the following would she most likely do?


A) hire an ad agency because she liked working with the agency before
B) hire an ad agency because her close friend works for the agency
C) hire an ad agency because many other companies have hired it
D) hire an ad agency because a survey showed it was effective
E) hire an ad agency because her boss recommended it

F) A) and C)
G) B) and E)

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When a firm expands into a new product segment, it is known as


A) cartelization.
B) product recall.
C) diversification.
D) monopolization.
E) product divestment.

F) B) and E)
G) C) and E)

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________ is defined as a collection of assertions that specify how and why variables are related, as well as the conditions in which they should and should not be related.


A) Hypothesis
B) Information
C) Paradigm
D) Data
E) Theory

F) A) and C)
G) B) and E)

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Which of the following individual characteristics illustrated in the integrative model of OB reflect the various traits and tendencies that describe how people act, with commonly studied traits including extraversion, conscientiousness, and collectivism?


A) trust, justice, and ethics
B) learning and decision making
C) personality and cultural values
D) job performance and organizational commitment
E) organizational structure and organizational culture

F) A) and E)
G) A) and B)

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Explain the scientific method and its impact on organizational behavior.

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The scientific method begins with theory...

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According to the integrative model, job satisfaction is a(n)


A) organizational mechanism.
B) individual mechanism.
C) individual outcome.
D) group mechanism.
E) group outcome.

F) C) and E)
G) A) and B)

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OB research on job performance and individual characteristics draws primarily from studies in


A) managerial and organizational psychology.
B) industrial and organizational psychology.
C) economic and organizational sociology.
D) economic and managerial sociology.
E) industrial and economic psychology.

F) B) and E)
G) A) and C)

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Which of the following methods suggests that people hold firmly to some belief because it is consistent with their own observations?


A) method of science
B) method of intuition
C) method of behavior
D) method of authority
E) method of experience

F) D) and E)
G) C) and D)

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A study shows that the high turnover rate at a company is only caused by the domineering attitude of a middle manager. What criteria of causal inference does this example show?


A) The study was conducted in an open environment.
B) No alternative explanation exists for the correlation.
C) The presumed effect precedes the presumed cause in time.
D) The two variables are not correlated.
E) The sample size is large enough.

F) A) and B)
G) None of the above

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________ is a field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors of individuals and groups in organizations.


A) Organizational behavior
B) Strategic management
C) Economic research
D) Resource management
E) Financial management

F) A) and D)
G) C) and D)

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The resource-based view suggests that a resource is more valuable when it is


A) technologically advanced.
B) socially complex.
C) complex.
D) simple.
E) rare.

F) None of the above
G) All of the above

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Riku, an HR manager, believes that his implementation of HR practices in the company is impeccable because he received the inputs for these practices from the CEO himself. Which of the following philosophies is he relying on?


A) method of science
B) method of intuition
C) method of behavior
D) method of authority
E) method of experience

F) A) and D)
G) A) and E)

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Culture, trust, teamwork, and reputation are termed ________ because it is not always clear how they came to develop, though it is clear which organizations do possess them.


A) socially complex
B) vague correlations
C) natural structures
D) evidence-based resources
E) associative structures

F) B) and D)
G) C) and D)

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Which of the following shows employees' psychological responses to job demands that tax or exceed their capabilities?


A) job performance
B) leadership style
C) job satisfaction
D) ability
E) stress

F) C) and D)
G) B) and E)

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Which of the following is a primary individual outcome of interest to organizational behavior researchers according to the integrative model?


A) job performance
B) team processes
C) personality
D) culture
E) stress

F) All of the above
G) C) and D)

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Strategic management focuses on the product choices and industry characteristics that affect an organization's profitability.

A) True
B) False

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