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Exam 7: Trust, Justice, and Ethics

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Question 21

True/False

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Jasmine met Lee at her apartment pool and agreed to go out on a date with him that evening. She has often gone out with people she just met. Her agreement to go out with him when she just met him demonstrates affect-based trust.

A) True
B) False

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Question 22

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Affect-based trust is seen in a select few relationships.

A) True
B) False

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Question 23

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Which of the following statements differentiates between moral intensity and moral attentiveness?

Which of the following is an allocation norm under which all group members receive exactly the same outcome on a project regardless of their individual productivity levels?

Discuss how relationships based on the social exchange play an important role in employee-authority relationships.

Which of the following is an informational justice rule?

Two years ago, Tanaka Technologies, an international manufacturer of smart appliances, opened a location in Springville and created a huge amount of jobs in the area. Glenn works at Tanaka in the accounting department. Overall, he likes his job, even though the benefits could be better, and he thinks the company could be more diverse than it is. Moreover, the management is not very invested in its corporate social responsibility-in fact, within the first year, it was hit with a number of fines for violating local environmental regulations. Following this, the company did rectify the situation by installing a compliance team, but Glenn and other people in Springville feel the company is neglecting its citizenship responsibilities. What could Tanaka do in order to improve its corporate social responsibility in this area?

While fulfilling the ethical component of corporate social responsibility, an organization does what is right, just, and fair. This suggests that the organization has reached the ________ level of moral development.

Which of the following is the norm that is typically judged to be the most appropriate choice in situations in which the goal is to maximize harmony and solidarity in work groups?

An individual could argue that smashing a window to save a dog trapped in a hot car is defensible and ethical. This rationale is based on which of the following principles?

Ability is defined as the belief that the authority wants to do good for the trustor, apart from any selfish or profit-centered motives.

________ is defined as the process by which employees expose illegal or immoral actions by their employer.

________ is the willingness to be vulnerable to an authority based on positive expectations about the authority's actions and intentions.

The ________ rule requires that the decision-making procedures and outcomes that the authorities explain to employees be honest and candid.

Which of the following drives cognition-based trust?

Josh, who is nearing retirement, often makes improper or offensive remarks to younger employees. Which rule is Josh violating?

Bruce, a first-line supervisor at Lou's Market, regularly uses abusive and derogatory words when dealing with his subordinates. Many employees have also heard Bruce refer to specific employees with inappropriate labels ridiculing their ethnicity, names, or weaknesses. From the scenario, it can be concluded that workers at Lou's lack ________ justice.

Which of the following is a feature of economic exchange relationships between organizations and employees?

When organizations protect new employees from committee assignments and other extra activities so that they can get their careers off to a productive start, they are using the ________ norm type of allocation norms.

Jamal, fresh out of college, landed his first job as a salesperson at Downtown Cycle, a bicycle shop. Two of Jamal's closest friends, Becca and Lee, also work there. Because the salespeople work mainly on commission, Becca and Lee will be both Jamal's colleagues as well as his competitors. Jamal is concerned about the various issues he could face at work. Using this scenario, illustrate and briefly explain the factors that influence trust levels.