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Employees who trust their authorities have ________ relationships that are based on vague, open-ended obligations.


A) emotional
B) economic exchange
C) transactional
D) mutually committed
E) social exchange

F) None of the above
G) A) and E)

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The final step in the four-component model of ethical decision making is


A) ethical behavior.
B) ethical identity.
C) moral intent.
D) moral awareness.

E) All of the above
F) A) and B)

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Which of the following is not a factor in the four-component model of ethical decision making?


A) moral sensitivity
B) moral awareness
C) moral intent
D) ethical behavior
E) moral judgment

F) D) and E)
G) B) and D)

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Tamara is considering accepting a bribe from a company bidding on a construction project even though she knows that the company has engaged in dangerous practices in the past. She knows her family, friends, coworkers, and managers would all consider this action unethical, but the money could pay for a really nice vacation. This decision is causing her a great deal of stress. Tamara is feeling a high level of


A) stress based on personal principles.
B) virtue ethics based on utilitarianism.
C) moral awareness based on moral intent.
D) moral intensity based on social consensus.
E) ethical awareness based on social consensus.

F) C) and D)
G) A) and E)

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Just a week into their new jobs in the marketing and advertising division of a cell phone company, Alexa, Nigel, and Laraine were given the task of creating an advertising campaign for the company's new phone. Alexa and Nigel are having a lot of trouble coming up with anything creative, so when Laraine volunteers to take over, they readily agree. Although they know little about Laraine's skills in this area, they believe she will do a good job. Which of the following is True with regard to Alexa and Nigel?


A) They use a rational assessment to arrive at the conclusion that Laraine will do a good job.
B) They exhibit a high degree of trustworthiness in executing the job they were given.
C) Nigel presently shares a mentor-protégé relationship with Laraine.
D) They have a high degree of disposition-based trust.
E) They have a high level of cognition-based trust.

F) A) and D)
G) A) and B)

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When trust is rooted in a rational assessment of the authority's trustworthiness, it is called ________ trust.


A) disposition-based
B) affect-based
C) cognition-based
D) power-based
E) feeling-based

F) B) and E)
G) A) and C)

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________ is a dimension of trustworthiness, defined as the skills, competencies, and areas of expertise, that enable an authority to be successful in some specific context.


A) Character
B) Benevolence
C) Personality
D) Ability
E) Affect

F) A) and E)
G) A) and B)

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The third step in the four-component model of ethical decision making is


A) ethical behavior.
B) moral awareness.
C) moral identity.
D) moral intent.
E) trust propensity.

F) All of the above
G) A) and E)

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All people move through the preconventional and conventional stages and finally operate from the postconventional stage of moral development.

A) True
B) False

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Kamal is looking for a part-time job. He has several acquaintances who have worked for SlamDogs Burgers and Dogs, a restaurant chain. They say that the company pays well, has a good company culture, and treats its employees with respect. Plus, its high quality and affordable food and the cleanliness of its establishments make it extremely popular with the public-in fact, Kamal loves going to SlamDogs and has eaten there on a regular basis since he was a child. Kamal thinks SlamDogs sounds like a good place to work and decides to fill out an application. What can you deduce based on his decision?


A) Kamal has a high trust propensity because he trusts the word of his friends.
B) His trust in the company reflects the fact that he is naïve and has a natural "faith in human nature."
C) His decision is rational and is based on subjective as well as objective information about the company.
D) His information is subjective; he really has no way of knowing if SlamDogs would be a good place to work.
E) His decision is mainly emotional and is based on his affection for the company and his personal experience there.

F) A) and E)
G) B) and D)

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The importance of trust propensity is most obvious in interactions with strangers, in which any acceptance of vulnerability would amount to "blind trust."

A) True
B) False

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Kelvin has worked for his company for two years and had to take on additional responsibilities when his colleague Charles retired. However, his managers have not given him a pay raise that he feels rightly compensates him for his increased workload. Kelvin finally decides to quit and begins looking for another job. His resentment related to his pay reflects the lack of ________ justice in the company that he works for.


A) informational
B) distributive
C) retributive
D) procedural
E) interpersonal

F) A) and B)
G) A) and E)

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Kathryn was bullied as a child and later married a man who lied and stole money from her. Kathryn is not likely to demonstrate ________ trust.


A) disposition-based
B) cognitive-based
C) affect-based
D) organizationally based
E) justice-based

F) A) and D)
G) C) and E)

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Sunshine Foods, Inc., has a human resources policy that does not allow its newly hired employees to work on committee projects or get involved in union meetings. This is done to ensure that the new employees can concentrate on their work without getting distracted. Which of the following allocation norms has Sunshine Foods adopted?


A) standard norm
B) equity norm
C) reciprocity norm
D) need norm
E) equality norm

F) A) and C)
G) None of the above

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Jay, Kuo, and Elaine's company has an opening for a manager, and all three of them apply. However, Elaine, who has been with the company the longest and has a business degree, gets the job. Although Jay and Kuo are disappointed, they most likely agree that the company's decision reflects a high level of


A) trustworthiness.
B) favoritism.
C) authority.
D) justice.
E) bias.

F) All of the above
G) B) and D)

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Several managers at Fletcher's company were publicly accused of sexual harassment by an ex-employee of the company. The press immediately latched onto the story and it went viral on the Internet. This is an example of a situation with high


A) moral awareness.
B) ethical intensity.
C) moral intensity.
D) social pressure.
E) virtue ethics.

F) A) and B)
G) A) and C)

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Which of the following has been proven in research studying the impact of trust on performance and commitment?


A) Trust has a strong positive effect on performance.
B) Trust has no effect on citizenship behavior.
C) Trust makes employees less likely to engage in counterproductive behaviors.
D) Trust has a strong positive relationship with continuance commitment.
E) Trust has a weak positive correlation with affective and normative commitment.

F) A) and B)
G) B) and D)

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________ is defined as the degree to which people see themselves as moral.


A) Moral judgment
B) Moral identity
C) Trust propensity
D) Moral awareness
E) Moral intensity

F) A) and D)
G) B) and E)

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Fulfilling the legal component of corporate social responsibility suggests that the organization has reached the ________ level of moral development.


A) preconventional
B) principled
C) postconventional
D) conventional
E) preoperational

F) A) and E)
G) A) and B)

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In 1989, Jeffrey Wigand was a scientist working for tobacco company Brown and Williamson. When he discovered that the company was adding carcinogenic substances to increase the impact of its tobacco, he was fired from his job. In 1996, he went on the TV news show 60 Minutes to reveal this information to the public. His allegations resulted in many state lawsuits that ultimately won $368 billion in settlements against the company, along with greater scrutiny of the tobacco industry. This scenario reflects Wigand's


A) preconventional moral reasoning.
B) whistleblowing.
C) bias suppression.
D) trust propensity.
E) abusive supervision.

F) A) and C)
G) A) and E)

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