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Exam 12: Teams: Processes and Communication

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Question 21

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Expressions that create a sense of urgency and optimism are examples of communications that reflect which of the following processes?

A) task coordinator activities
B) scout activities
C) boundary spanning
D) motivating and confidence building
E) systems monitoring

F) A) and D)
G) C) and D)

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Question 22

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Which two network structures fall between the extremes in terms of the level of centralization?

A) all-channel networks and circle networks
B) circle networks and wheel networks
C) Y networks and wheel networks
D) circle networks and Y networks
E) all-channel networks and wheel networks

F) A) and E)
G) A) and B)

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Question 23

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Distinguish between brainstorming and groupthink. How are they related? Provide an example of each.

________ processes are primarily important before and between periods of taskwork, whereas ________ processes are primarily important as the task work is being accomplished.

A special surveillance and rescue team is being deployed to counter the menace of pirates in the Indian Ocean. Nick, Sid, and Kevin are the core members of the team. Nick was elected as the leader of the team. Sid is responsible for monitoring the team's progress toward its goals. Kevin took on the role of motivator and confidence builder for the team. This team has worked together before and has developed a high level of common understanding regarding the team and its mission. Members also strongly believe that the team can be effective across a variety of situations and tasks. As a standard practice, before deployment, the team members observe how other members perform their roles by shadowing and going through simulations. The team's high level of common understanding refers to which of the following?

Noah, a services manager at the Feel Well Health Clinic, consults an alternative medicine specialist to see if it is feasible to incorporate certain treatments as part of the clinic's services. Noah is performing a(n) ________ activity of the boundary spanning process.

Mark, David, Tia, and Ashley are team members in a computer programming class. They have been assigned the task of creating a computerized payroll system involving multiple programs. Mark and Tia worked very hard and created programs that worked well. David and Ashley, however, did not work as hard as they could and created programs with numerous errors. This resulted in a payroll system that could not be implemented. The team's poor performance that was a result of David and Ashley not doing their best can be termed as

A team's strong belief that it can be effective across a variety of situations reflects which of the following?

Teamwork processes have a moderate negative effect on team performance.

It is easy to keep an accurate account of the contribution of each member in a team.

Differentiate between positional modeling and positional rotation and provide an example of each.

When teams engage in ________, their activities are focused on generating novel and useful ideas and solutions.

Navy Seals go through extremely difficult training. Those who succeed become members of one of the most elite fighting units in the world. They trust each other completely and form intense emotional bonds. These teams have high levels of

Cross-training may involve instructions at three different levels of depth. These levels are

In communication, the ________ network is the most effective for teams handling complex tasks.

Explain the steps organizations can take to improve team processes.

According to researchers, a cohesive team is always a high performance team.

Team potency is higher in teams that have found success in the past.

Which of the following activities are boundary-spanning activities?

Explain what is meant by the terms production blocking and motivational loss.