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A limited-line wholesaler assumes responsibility for a few wholesale services only.

A) True
B) False

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True

Advertising is a paid nonpersonal message communicated to a select audience through a mass medium.

A) True
B) False

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When Fashion Fair Cosmetics offers marketing assistance to resellers that buy its products,it is engaging in what type of promotion technique?


A) Bribery.
B) Consumer sales promotion technique.
C) Consumer product promotion technique.
D) Trade sales promotion method.
E) Bait-and-switch method.

F) B) and D)
G) A) and C)

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What is the goal of integrated marketing communications?

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The major goal of integrated marketing c...

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All of the following are services provided by wholesalers to retailers except


A) buying in large quantities and selling in smaller quantities
B) promoting the product
C) supplying marketing information
D) manufacturing a wide selection of product
E) helping finance purchases

F) A) and E)
G) A) and D)

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Katy Mills Mall contains two department stores,numerous specialty stores,a movies theater,and various restaurants.Since it does not contain any convenience stores,Katy Mills Mall is an example of a(n) _____ shopping center.


A) area
B) neighborhood
C) community
D) urban
E) regional

F) A) and E)
G) A) and D)

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The personal-selling process includes all of the following except:


A) prospecting.
B) approaching the prospect.
C) answering objections.
D) providing a product sample.
E) making the presentation.

F) C) and D)
G) All of the above

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Advertising may be broadly classified into three groups:


A) selective demand,creative,primary demand.
B) point of purchase,personal,institutional.
C) publicity,point-of-purchase,personal.
D) selective demand,institutional,primary demand.
E) selective demand,institutional,point of purchase.

F) B) and E)
G) A) and E)

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D

One of the most significant issues of online retailing is _____.


A) domain names
B) design of websites
C) direct selling
D) advertising
E) security

F) C) and E)
G) C) and D)

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All of the following are characteristics of warehouse showroom retailers except


A) large,low-cost buildings.
B) vertical merchandise displays.
C) members-only stores.
D) large on-premise inventories.
E) minimum service.

F) A) and B)
G) All of the above

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The objectives of public relations are to create and maintain a favorable public image.

A) True
B) False

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Nine West manufactures leather goods such as shoes and handbags.Which form of distribution is this company most likely to use ?


A) Exclusive
B) Intensive
C) Comprehensive
D) Agent-driven
E) Selective

F) None of the above
G) B) and C)

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Molly is a real estate agent for Coldwell Banker.Whenever she works with a client,she focuses on obtaining leads for prospective clients who are friends or families of her current client.Molly is acting in her capacity as a(n) _____.


A) technical salesperson
B) missionary salesperson
C) order taker
D) order getter
E) sales support person

F) A) and E)
G) B) and C)

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A shelf dispenser in a supermarket provides pieces of paper that offer $1.00 off any Thermasilk hair care product.Customers can redeem their savings at the time of purchase.This sales promotion is a _____.


A) point-of-purchase display
B) rebate
C) coupon
D) premium
E) refund

F) B) and E)
G) B) and D)

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Selective-demand advertising is advertising designed to enhance a firm's image or reputation.

A) True
B) False

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Department stores are distinctly service-oriented.Along with the goods they sell,they provide _____.


A) lower markups
B) quality discounts
C) personal assistance
D) warehouse merchandising
E) very low prices

F) A) and D)
G) A) and B)

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The president of your small company wants to better understand the basis on which you select your promotion mix.You indicate that the selection of promotion-mix ingredients and the degree to which they are used depend on all of the following except the:


A) organizational promotional resources.
B) nature of the target market.
C) characteristics of the product.
D) personal preferences of the marketers.
E) feasibility of various promotion methods.

F) A) and E)
G) A) and B)

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A return of part of the purchase price to the consumer is known as a _____.


A) premium
B) rebate
C) sample
D) point-of-purchase coupon
E) discount

F) C) and E)
G) B) and C)

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B

Moving products from producer to wholesaler to retailer to consumer is called the traditional channel because most consumer goods are sold this way.

A) True
B) False

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Advertising whose purpose is to increase the demand for all brands of a good or service is called _____.


A) institutional advertising
B) publicity
C) selective-demand advertising
D) primary-demand advertising
E) public relations

F) All of the above
G) A) and B)

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