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Which of the following are not steps in a sentiment analysis?


A) Extract sentiment.
B) Aggregate raw sentiment data into a summary.
C) Extract entities of interest.
D) Fetch,crawl,and cleanse.
E) Apply text classifiers.

F) A) and E)
G) A) and D)

Correct Answer

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Social media listening falls under which of the following types of research?


A) Survey research.
B) Observational research.
C) Ethnographic research.
D) Sentiment research.
E) Netnography research.

F) B) and E)
G) A) and B)

Correct Answer

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When a company purchases background information on the market,industry,etc. ,to help aid in the decision-making process,they are engaging in which of the following types of research?


A) Ethnographic research.
B) Social media research.
C) Secondary research.
D) Primary research.
E) Observational research.

F) B) and C)
G) A) and E)

Correct Answer

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Which of the following is another name for sentiment analysis?


A) Netnography.
B) Web crawling.
C) Opinion mining.
D) Content analysis.
E) Focus group research.

F) A) and C)
G) C) and D)

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Which of the following is used by researchers when it is financially or logistically impossible to study all members in a population?


A) Viral spread.
B) Sample.
C) Census.
D) Sample frame.
E) Research design.

F) None of the above
G) A) and E)

Correct Answer

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Social media research can include which of the following?


A) Primary research.
B) Secondary research.
C) Industry research.
D) Both primary and secondary research.
E) Neither primary nor secondary research.

F) A) and C)
G) A) and B)

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Which of the following best completes the sentence,'There is the potential for ______ error in social media research due to the ______ effect.?


A) Coverage,participation.
B) Coverage,echo.
C) Nonresponse,participation.
D) Nonresponse,echo.
E) None of these.

F) A) and E)
G) D) and E)

Correct Answer

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Secondary data collection is most likely done through which of the following?


A) An interview.
B) A focus group.
C) A survey.
D) An experiment.
E) A database search.

F) A) and C)
G) A) and D)

Correct Answer

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Which of the following is an approach used to identify the presence of concepts and themes within qualitative data sets?


A) Text mining.
B) Content analysis.
C) Sentiment analysis.
D) Opinion mining.
E) Netnography.

F) A) and C)
G) C) and D)

Correct Answer

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Which of the following best completes the statement,'In addition to collecting data systematically using software that can collect and scrub relevant content,we pay special attention to the minimizing sources of error that could create ______ in our results.'?


A) Sampling error.
B) Skew.
C) Scraping.
D) Spam.
E) Bias.

F) A) and D)
G) A) and C)

Correct Answer

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When Pepsi buys information on its competitors from a syndicated source for a SWOT analysis,it is conducting which of the following types of research?


A) Ethnographic research.
B) Social media research.
C) Secondary research.
D) Primary research.
E) Observational research.

F) B) and C)
G) C) and E)

Correct Answer

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Before any data are collected,which of the following must be in place to specify a plan to collect and utilize data so that desired information can be obtained with sufficient precision and/or so that hypotheses can be tested properly?


A) The research design.
B) The census.
C) The content analysis.
D) The informed consent.
E) The sample frame.

F) B) and E)
G) C) and E)

Correct Answer

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Which of the following best completes the sentence,'Sentiment analysis systems that use a mix of human analysis,keyword meaning,and natural language processing tend to provide the ______.'?


A) Same accuracy scores as fully automated systems.
B) Worst accuracy scores.
C) Best accuracy scores.
D) Best conversational analysis.
E) Both C and D.

F) A) and B)
G) A) and C)

Correct Answer

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Which typical type of data refers to the actual comments people post in English or other languages?


A) Spams.
B) Verbatims.
C) Codes.
D) Echoes.
E) Sentiments.

F) B) and D)
G) A) and D)

Correct Answer

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Which term refers to 'the use of data,statistical algorithms and machine learning techniques to identify the likelihood of future outcomes based on historical data'?


A) Social intelligence.
B) Predictive analytics.
C) Simple social listening.
D) Simple social monitoring.
E) Enterprise social listening.

F) C) and E)
G) C) and D)

Correct Answer

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