Question 1

Which of the following is NOT a primary activity of the value chain?

Accepted Answer

A)   raw materials handling
B)   installation
C)   repair
D)   purchasing
E)   warehousingF) All of the above
G) C) and E)

Question 2

The business model used by IBM to make money not selling IBM products, but by selling its expertise to improve their customers operations is the

Accepted Answer

A)   profit pyramid model.
B)   advertising model.
C)   customer solutions model.
D)   efficiency model.
E)   entrepreneurial model.F) B) and E)
G) C) and D)

Question 3

Which of the following statements is true concerning a corporate reputation?

Accepted Answer

A)   It is a widely held perception of a company by the general public.
B)   A good corporate reputation can be a strategic resource.
C)   There is a positive relationship between corporate reputation and financial performance.
D)   Reputation tends to be long-lasting and hard for others to duplicate.
E)   all of the aboveF) A) and D)
G) A) and C)

Question 4

According to Barney's VRIO framework, the firm's exploitation of a competency pertains to

Accepted Answer

A)   value.
B)   rareness.
C)   imitability.
D)   organization.
E)   durability.F) A) and B)
G) B) and E)

Question 5

FedEx's application of information technology to all its operations is an example of

Accepted Answer

A)   resources.
B)   distinctive competencies.
C)   core competencies.
D)   critical success factors.
E)   key performance factors.F) B) and D)
G) A) and B)

Question 6

Which of the following statements is true concerning clusters?

Accepted Answer

A)   The desire to build or upgrade a core competency is one reason why entrepreneurial and other fast-growing firms often tend to locate close to their competitors.
B)   Clusters are geographic concentrations of interconnected companies and industries.
C)   An example of a cluster in the United States is California's Silicon Valley.
D)   According to Porter, clusters provide access to employees, suppliers, specialized information, and complementary products.
E)   all of the aboveF) A) and C)
G) B) and E)

Question 7

When a company's core competencies are superior to those of competitors, these are known as

Accepted Answer

A)   resources.
B)   distinctive competencies.
C)   core competencies.
D)   critical success factors.
E)   key performance factors.F) C) and D)
G) All of the above

Question 8

Which one of the following is NOT descriptive of the experience/learning curve?

Accepted Answer

A)   It is very useful because it is consistent for all organizations within a particular industry.
B)   It is used to estimate the production cost of a product produced by newly introduced techniques or processes.
C)   The experience curve varies by industry and is based on many variables.
D)   The concept was first applied in the airframe industry.
E)   It shows that production costs decline by some fixed percentage as production in units doubles.F) B) and C)
G) A) and E)

Question 9

Historically, competitive leadership in a market changes hands as one technology nears the end of its S-curve.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following best describes a simple structure?

Accepted Answer

A)   Work is divided into subunits on the basis of such functions as manufacturing, marketing, finance, and human resources.
B)   This is most appropriate for large corporations with many product lines in several related industries, with employees acting as functional specialists attempting to gain synergy among divisional activities.
C)   This is most appropriate for small, entrepreneur-dominated companies with one or two product lines that operate in a small niche market, with employees acting as jack-of-all trades.
D)   Employees have two or more superiors, a project manager and a functional manager.
E)   This is most appropriate for large corporations with many product lines in several unrelated industries, with employees acting as functional specialists but with no attempt at gaining synergy among the divisions.F) A) and E)
G) C) and D)

Question 11

An example of a cluster in the United States is computer technology found in the Silicon Valley.

Accepted Answer

A) True 
 B)False

Question 12

An automobile assembly line is an example of which approach to manufacturing?

Accepted Answer

A)   continuous system
B)   debt capacity
C)   sequential processing
D)   job shop
E)   intermittent systemF) A) and B)
G) A) and E)

Question 13

In order to move more quickly through a product's development stage and have people from each discipline get involved in projects early on, companies are using

Accepted Answer

A)   virtual work teams.
B)   cross-functional work teams.
C)   advisory committees.
D)   task forces.
E)   continuous engineering.F) B) and C)
G) A) and C)

Question 14

Continuous manufacturing systems reap benefits from economies of scale.

Accepted Answer

A) True 
 B)False

Question 15

General Electric is well known for its distinctive competency in management development.

Accepted Answer

A) True 
 B)False

Question 16

The two characteristics that determine the sustainability of a firm's distinctive competency are durability and imitability.

Accepted Answer

A) True 
 B)False

Question 17

The displacement of one technology by another, as shown by two S-shaped curves on a graph, is referred to as

Accepted Answer

A)   economies of scope versus operating leverage.
B)   technology transfer.
C)   the R&D mix.
D)   technological discontinuity.
E)   a disjunctive learning or experience curve.F) A) and D)
G) A) and C)

Question 18

To increase flexibility, avoid layoffs, and reduce labor costs, corporations are using more contingent workers.

Accepted Answer

A) True 
 B)False

Question 19

Through market research, corporations can target their various products or services so that management can discover what niches to seek or develop, and how to minimize competitive pressure.This is descriptive of

Accepted Answer

A)   marketing position.
B)   product life cycle.
C)   market segmentation.
D)   marketing mix.
E)   marketing leverage.F) None of the above
G) B) and C)

Question 20

Durability is the rate at which a firm's underlying resources, capabilities, or core competencies can be duplicated by others.

Accepted Answer

A) True 
 B)False

Exam 5: Internal Scanning and Organizational Analysis

General Electric is well known for its distinctive competency in management development.

Correct AnswerverifiedShow Answer

Which of the following statements is true concerning clusters?

Correct AnswerverifiedShow Answer

An example of a cluster in the United States is computer technology found in the Silicon Valley.

Correct AnswerverifiedShow Answer

Which one of the following is NOT descriptive of the experience/learning curve?

Correct AnswerverifiedShow Answer

Historically, competitive leadership in a market changes hands as one technology nears the end of its S-curve.

Correct AnswerverifiedShow Answer

According to Barney's VRIO framework, the firm's exploitation of a competency pertains to

Correct AnswerverifiedShow Answer

Which of the following is NOT a primary activity of the value chain?

Correct AnswerverifiedShow Answer

In order to move more quickly through a product's development stage and have people from each discipline get involved in projects early on, companies are using

Correct AnswerverifiedShow Answer

Through market research, corporations can target their various products or services so that management can discover what niches to seek or develop, and how to minimize competitive pressure.This is descriptive of

Correct AnswerverifiedShow Answer

The displacement of one technology by another, as shown by two S-shaped curves on a graph, is referred to as

Correct AnswerverifiedShow Answer

Durability is the rate at which a firm's underlying resources, capabilities, or core competencies can be duplicated by others.

Correct AnswerverifiedShow Answer

Which of the following best describes a simple structure?

Correct AnswerverifiedShow Answer

When a company's core competencies are superior to those of competitors, these are known as

Correct AnswerverifiedShow Answer

Continuous manufacturing systems reap benefits from economies of scale.

Correct AnswerverifiedShow Answer

FedEx's application of information technology to all its operations is an example of

Correct AnswerverifiedShow Answer

The two characteristics that determine the sustainability of a firm's distinctive competency are durability and imitability.

Correct AnswerverifiedShow Answer

The business model used by IBM to make money not selling IBM products, but by selling its expertise to improve their customers operations is the

Correct AnswerverifiedShow Answer

To increase flexibility, avoid layoffs, and reduce labor costs, corporations are using more contingent workers.

Correct AnswerverifiedShow Answer

An automobile assembly line is an example of which approach to manufacturing?

Correct AnswerverifiedShow Answer

Which of the following statements is true concerning a corporate reputation?

Correct AnswerverifiedShow Answer

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