A) A graph of stock market prices
B) A running line graph of planned versus actual production for the past 24 hours
C) An excel spreadsheet with cost analysis data
D) A hot list of key performance indicators,refreshed every 15 minutes
Correct Answer
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Short Answer
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Multiple Choice
A) The Firefighter Robot that can extinguish flames at chemical plants
B) Shell Oil's Smart Pump robot that pumps gas for the customer
C) A robot that cleans and sweeps at a local airport
D) All of the above
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Multiple Choice
A) Multi-agent system
B) Expert system
C) Virtual reality
D) Fuzzy logic system
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Multiple Choice
A) Business-facing processes
B) Industry-specific customer facing processes
C) Customer-facing process
D) Industry-specific business-facing processes
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Multiple Choice
A) Critical success factors (CSFs)
B) Benchmarking metrics
C) Business process reengineering (BPR)
D) Decision support interfaces (DSI)
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Multiple Choice
A) TPS
B) Optimization
C) Goal Seeking
D) Forecasts
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Multiple Choice
A) ROI
B) Metrics
C) Best practices
D) KPI
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True/False
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Multiple Choice
A) Solutions based analysis
B) Optimization system
C) Goal-seeking analysis
D) Revenue analysis
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Multiple Choice
A) They are all expert systems and thus share some characteristics
B) They are all genetic algorithm systems and thus share some characteristics
C) They are all neural network systems and thus share some characteristics
D) They are all complex adaptive systems and thus share some characteristics
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Short Answer
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Multiple Choice
A) Increases in worker productivity
B) Increases in feelings of seclusion
C) Decreases in expenses for the company
D) Alleviation of congested roadways
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Multiple Choice
A) Upper right-hand corner
B) Lower right-hand corner
C) Upper left-hand corner
D) Lower left-hand corner
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Multiple Choice
A) Intelligent system
B) Artificial intelligence
C) Expert system
D) Neural network
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Multiple Choice
A) Virtual reality
B) Augmented reality
C) Virtual workforce
D) All of the above
Correct Answer
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Multiple Choice
A) Modeled the As-Is process,fixed the errors,and then created the To-Be process
B) Modeled the To-Be process,fixed the errors,and then created the As-Is process
C) Moved directly to implementing the To-Be process without analyzing the As-Is process
D) Moved directly to implementing the As-Is process without analyzing the To-Be process
Correct Answer
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Short Answer
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