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Which of the following reflects the extent to which leaders create job relationships characterized by mutual trust,respect for employee ideas,and thoughtfulness of employee feelings?


A) Transformation
B) Delegating
C) Consideration
D) Participating
E) Initiating structure

F) B) and E)
G) D) and E)

Correct Answer

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Decision-making styles capture how a leader decides as opposed to what a leader decides.

A) True
B) False

Correct Answer

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Setting goals and providing incentives for the effort and productivity of employees describe which of the following initiating structure behaviors?


A) Initiation
B) Production
C) Recognition
D) Organization
E) Membership

F) C) and D)
G) None of the above

Correct Answer

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Ellen,as a manager,has always been driven by scheduling,directing group activities,planning,and trying out new ideas.For her,meeting deadlines is critical and she always gives explicit standards of performance.Ellen can be described as high on which of the following?


A) Transformation
B) Delegating
C) Consideration
D) Participating
E) Initiating structure

F) A) and E)
G) A) and D)

Correct Answer

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As a manager,Ron has always made all the decisions necessary for his department alone without asking for the opinions or suggestions of the employees involved.Ron can be described as having which of the following decision-making styles?


A) Consultative
B) Autocratic
C) Delegative
D) Facilitative
E) Negotiative

F) All of the above
G) A) and E)

Correct Answer

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Transformational leadership represents the "carrot-and-stick" approach to leadership,with management-by-exception providing the "sticks" and contingent reward supplying the "carrots."

A) True
B) False

Correct Answer

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Which of the following is a conflict resolution style in which conflict is resolved through give-and-take concessions?


A) Competing
B) Collaboration
C) Accommodating
D) Avoiding
E) Compromise

F) B) and C)
G) B) and D)

Correct Answer

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With a(n) _____ decision making style,employees do "have a say" in the process but the ultimate authority still rests with the leader.


A) Delegative
B) Negotiative
C) Consultative
D) Facilitative
E) Autocratic

F) None of the above
G) B) and D)

Correct Answer

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Competing occurs most often when one party has high levels of organizational power and can use Expert power to settle the conflict.

A) True
B) False

Correct Answer

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Compliance reflects a shift in the behaviors of employees but not their attitudes.

A) True
B) False

Correct Answer

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The two tactics that have been shown to be least effective and could result in resistance from the target are:


A) pressure and coalitions.
B) exchange and apprising.
C) ingratiation and personal appeals.
D) ingratiation and coalitions.
E) exchange and personal appeals.

F) A) and C)
G) A) and E)

Correct Answer

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A

_____ reduce the importance of the leader while simultaneously providing a direct benefit to employee performance.


A) Substitutes
B) Transactions
C) Role takings
D) Neutralizers
E) Enhancers

F) A) and E)
G) All of the above

Correct Answer

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Linda has a deep concern for the welfare of her employees and she has established a strong,two-way communication with them.Linda can be described as a manager high on which of the following?


A) Telling
B) Autocratic style
C) Consideration
D) Selling
E) Initiating structure

F) B) and E)
G) All of the above

Correct Answer

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C

When a manager asks an employee to stay late to work on a project,work on one task instead of another,or work faster,he/she is exercising:


A) expert power.
B) reward power.
C) coercive power.
D) legitimate power.
E) referent power.

F) A) and C)
G) A) and E)

Correct Answer

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Which of the following involves behaving in ways that challenge followers to be innovative and creative by questioning assumptions and reframing old situations in new ways?


A) Laissez-faire
B) Inspirational motivation
C) Idealized influence
D) Intellectual stimulation
E) Individualized consideration

F) B) and C)
G) B) and E)

Correct Answer

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The Ohio State studies argued that initiating structure and consideration were independent concepts,meaning that leaders could be high on both,low on both or high on one and low on the other.

A) True
B) False

Correct Answer

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The use of logical arguments and hard facts to show the target that the request is a worthwhile one is called:


A) ingratiation.
B) consultation.
C) collaboration.
D) inspirational appeal.
E) rational persuasion.

F) B) and E)
G) A) and D)

Correct Answer

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With _____,the leader arranges to monitor mistakes and errors actively and takes corrective action when required.


A) laissez-faire
B) contingent reward transactional
C) passive management-by-exception
D) active management-by-exception
E) transformational

F) None of the above
G) C) and D)

Correct Answer

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Which of the following factors is included in the time-driven model of leadership?


A) Intellectual stimulation
B) Shared objectives
C) Idealized influence
D) Individual personality
E) Contingent reward

F) C) and D)
G) A) and E)

Correct Answer

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Defining and structuring work,clarifying leader versus member roles,and coordinating employee tasks describe which of the following initiating structure behaviors?


A) Initiation
B) Production
C) Recognition
D) Organization
E) Membership

F) D) and E)
G) C) and D)

Correct Answer

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D

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