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There are several perspectives of competition.One perspective is zero-sum thinking.Zero-sum thinking means that


A) all parts of the organization gain at no loss.
B) in order for someone to gain others must experience no gain or benefit.
C) one can only gain at the expense of someone else.
D) everyone in the organization shares gains and losses equally.

E) None of the above
F) C) and D)

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Corporate-level strategy addresses how firms compete and outperform their rivals as well as achieve and sustain competitive advantages.

A) True
B) False

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All of the following are ambidextrous behaviors except


A) taking initiative and being alert to opportunities beyond the job description.
B) being cooperative and seeking opportunities to combine personal efforts with that of others.
C) intensely focusing on the responsibilities of one individual and maximizing the output of the department in the organization in which that individual works.
D) being brokers, always looking to build internal linkages.

E) None of the above
F) B) and C)

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According to the Corporate Citizenship poll conducted by Cone Communications,most Americans say they would be likely to switch brands to one associated with a good cause,if there are similarities between


A) price and availability.
B) availability and quality.
C) price and quality.
D) price and durability.

E) B) and C)
F) A) and D)

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Stakeholders make various claims on a company.Their interests must be taken into account in the strategic management process.

A) True
B) False

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Executive leaders champion and guide ideas.

A) True
B) False

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As a stakeholder group,communities are interested in good citizenship behavior.

A) True
B) False

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Strategic objectives should be measurable,specific,appropriate,and realistic,but not constrained by time deadlines.

A) True
B) False

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Ambidextrous behaviors in individuals illustrate how a dual capacity for _______ can be woven into the fabric of an organization at the individual level.


A) alignment and adaptability
B) alignment and transparency
C) alignment and internal linkages
D) alignment and efficiency

E) A) and D)
F) B) and C)

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The ROIs on sustainability projects are often very difficult to quantify because the data necessary to calculate ROI accurately are often not available when it comes to sustainability projects.

A) True
B) False

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Firms must be aware of goals other than short-term profit maximization.One area of concern should be social responsibility,which is the


A) expectation that business will strive to improve the overall welfare of society.
B) idea that organizations are solely responsible to local citizens.
C) fact that court costs could impact the financial bottom line.
D) idea that businesses are responsible for maintaining a healthy social climate for their employees.

E) B) and D)
F) A) and D)

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Partnering with governments,communities,suppliers,customers,and rivals is a way to manage conflicting stakeholder interests.

A) True
B) False

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Stockholders in a company are the only individuals with an interest in the financial performance of the company.

A) True
B) False

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A key stakeholder group that is particularly susceptible to corporate social responsibility (CSR) initiatives is


A) suppliers.
B) rivals.
C) government agencies.
D) consumers.

E) None of the above
F) C) and D)

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According to the text,the triple bottom line approach to corporate accounting includes which three components?


A) financial, environmental, and customer
B) financial, organizational, and customer
C) financial, environmental, and social
D) financial, organizational, and psychological

E) A) and B)
F) None of the above

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The hierarchy of organizational goals is in this order (least specific to most specific) :


A) vision statements, strategic objectives, mission statements
B) mission statements, strategic objectives, vision statements
C) vision statements, mission statements, strategic objectives
D) mission statements, vision statements, strategic objectives

E) B) and C)
F) A) and D)

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Ambidexterity refers to a manager's challenge to align resources,without having to take advantage of existing product markets or to proactively explore new opportunities.

A) True
B) False

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Which of the following is not an example of a financial strategic objective?


A) Increase sales growth 6 percent to 8 percent and accelerate core net earnings growth from 13 percent to15 percent per share in each of the next 5 years. (Procter & Gamble)
B) Reduce volatile air emissions 15 percent by 2015 from 2010 base year, indexed to net sales. (3M)
C) Generate Internet-related revenue of $1.5 billion. (AutoNation)
D) Cut corporate overhead costs by $30 million per year. (Fortune Brands)

E) A) and B)
F) All of the above

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The case for sustainability projects needs to be made on the basis of a more holistic and comprehensive understanding of all the _____________ benefits.


A) measurable and unmeasurable
B) financial and physical
C) tangible and intangible
D) measurable and physical

E) A) and B)
F) A) and C)

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To develop and mobilize people and other assets,leaders are needed throughout the organization.

A) True
B) False

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