Question 1

Explain expectancy theory. Discuss what a manager could do to use expectancy theory to motivate employees.

Accepted Answer

Expectancy theory holds that people are ...

Question 2

Identify the types of top-down job design, and give an example of each.

Accepted Answer

In top-down approaches management create...

Question 3

A low valence means that:

Accepted Answer

A)   The person does not value the outcomes
B)   The person does not trust the company
C)   The person does not feel confident in his/her ability to do the job
D)   The person is not motivated
E)   The person is highly motivatedF) B) and D)
G) A) and B)

Question 4

Define the types of justice, and give examples of each. What actions can a manager take that would positively influence workers' perceptions of each type of justice?

Accepted Answer

Three different components of organizati...

Question 5

According to self-determination theory, a manager should provide tangible resources, time, contacts, and coaching to improve employee competence.

Accepted Answer

A) True 
 B)False

Question 6

In the job characteristics model, task identity and autonomy are critical psychological states.

Accepted Answer

A) True 
 B)False

Question 7

Describe self-determination theory. Contrast this with McClelland's acquired needs theory. How would a manager utilize self-determination theory to motivate employees?

Accepted Answer

Self-determination theory assumes that t...

Question 8

Expectancy theory contains three elements; they are:

Accepted Answer

A)   Expectancy, instrumentality, values
B)   Expectancy, institution, values
C)   Expectancy, instrumentality, valence
D)   Expectancy, institution, variance
E)   Expectancy, instrumentality, varianceF) A) and B)
G) All of the above

Question 9

Research does not support the two-factor aspect of Herzberg's motivator-hygiene theory.

Accepted Answer

A) True 
 B)False  True

Question 10

Extrinsic motivation results from positive internal feelings generated by doing well.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is not a motivating factor?

Accepted Answer

A)   Stimulating work
B)   Advancement
C)   Salary
D)   Recognition
E)   ResponsibilityF) A) and C)
G) None of the above

Question 12

In Maslow's need hierarchy, the most basic need (and the one that must be met first) is safety.

Accepted Answer

A) True 
 B)False

Question 13

In Herzberg's motivator-hygiene theory,

Accepted Answer

A)   Hygiene factors come from the job itself.
B)   Motivators come from the work context.
C)   Satisfaction comes from motivating factors, and dissatisfaction comes from hygiene factors.
D)   Satisfaction comes from hygiene factors, and dissatisfaction comes from motivating factors.
E)   Job satisfaction and job dissatisfaction are opposites.F) A) and C)
G) A) and E)

Question 14

Motivation can be viewed directly.

Accepted Answer

A) True 
 B)False  False

Question 15

Interactional justice is defined as the perceived fairness of:

Accepted Answer

A)   The process used to make allocation decisions
B)   How resources and rewards are allocated
C)   How punishment and discipline are determined
D)   The quality of interpersonal treatment received
E)   Procedures used by the organizationF) A) and C)
G) A) and B)

Question 16

The two general categories of motivation theories are:

Accepted Answer

A)   Extrinsic and intrinsic
B)   Reward and punishment
C)   Content and process
D)   Job satisfaction and job dissatisfaction
E)   Internal and externalF) A) and E)
G) C) and D)

Question 17

Motivation refers to the psychological processes that underlie:

Accepted Answer

A)   Extrinsic and intrinsic factors
B)   Direction, intensity, and persistence of behavior or thought
C)   Content and process
D)   Satisfaction and dissatisfaction
E)   Power, achievement, and affiliationF) A) and D)
G) C) and D)

Question 18

According to research, perceptions of justice are strongly related to most organizational behavior outcomes.

Accepted Answer

A) True 
 B)False  False

Question 19

An expectancy of "1" indicates that you have no confidence in your ability to perform a given task.

Accepted Answer

A) True 
 B)False

Question 20

Explain how goal-setting theory works, and the mechanisms behind these processes.

Accepted Answer

Goals that are specific and difficult le...

Exam 5: Foundations of Employee Motivation

Explain expectancy theory. Discuss what a manager could do to use expectancy theory to motivate employees.

Correct AnswerverifiedExpectancy theory holds that people are ...View AnswerShow Answer

Identify the types of top-down job design, and give an example of each.

Correct AnswerverifiedIn top-down approaches management create...View AnswerShow Answer

A low valence means that:

Correct AnswerverifiedShow Answer

Define the types of justice, and give examples of each. What actions can a manager take that would positively influence workers' perceptions of each type of justice?

Correct AnswerverifiedThree different components of organizati...View AnswerShow Answer

According to self-determination theory, a manager should provide tangible resources, time, contacts, and coaching to improve employee competence.

Correct AnswerverifiedShow Answer

In the job characteristics model, task identity and autonomy are critical psychological states.

Correct AnswerverifiedShow Answer

Describe self-determination theory. Contrast this with McClelland's acquired needs theory. How would a manager utilize self-determination theory to motivate employees?

Correct AnswerverifiedSelf-determination theory assumes that t...View AnswerShow Answer

Expectancy theory contains three elements; they are:

Correct AnswerverifiedShow Answer

Research does not support the two-factor aspect of Herzberg's motivator-hygiene theory.

Correct AnswerverifiedTrue

Extrinsic motivation results from positive internal feelings generated by doing well.

Correct AnswerverifiedShow Answer

Which of the following is not a motivating factor?

Correct AnswerverifiedShow Answer

In Maslow's need hierarchy, the most basic need (and the one that must be met first) is safety.

Correct AnswerverifiedShow Answer

In Herzberg's motivator-hygiene theory,

Correct AnswerverifiedShow Answer

Motivation can be viewed directly.

Correct AnswerverifiedFalse

Interactional justice is defined as the perceived fairness of:

Correct AnswerverifiedShow Answer

The two general categories of motivation theories are:

Correct AnswerverifiedShow Answer

Motivation refers to the psychological processes that underlie:

Correct AnswerverifiedShow Answer

According to research, perceptions of justice are strongly related to most organizational behavior outcomes.

Correct AnswerverifiedFalse

An expectancy of "1" indicates that you have no confidence in your ability to perform a given task.

Correct AnswerverifiedShow Answer

Explain how goal-setting theory works, and the mechanisms behind these processes.

Correct AnswerverifiedGoals that are specific and difficult le...View AnswerShow Answer

Correct Answer
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Expectancy theory holds that people are ...
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Correct Answer
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In top-down approaches management create...
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Correct Answer
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Correct Answer
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Three different components of organizati...
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Correct Answer
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Correct Answer
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Correct Answer
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Self-determination theory assumes that t...
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Correct Answer
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True

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Correct Answer
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False

Correct Answer
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Correct Answer
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False

Correct Answer
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Correct Answer
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Goals that are specific and difficult le...
View Answer