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Regarding using personality testing as part of the hiring process, experts have concluded that:


A) Only the Big Five should be used as predictors of job performance
B) The typical personality test is not a valid predictor of job performance
C) There are many valid instruments available to managers to test for personality types
D) The effects of personality on job performance are so large it cannot be ignored by managers
E) There is not enough evidence to draw any conclusions about personality testing

F) B) and D)
G) A) and B)

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Which of the following is the least fixed of a person's individual differences?


A) Attitudes
B) Intelligence
C) Cognitive abilities
D) Self-esteem
E) Emotions

F) A) and B)
G) A) and E)

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What is a "proactive personality"? Why is it important for managers to be proactive and have proactive subordinates?

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A proactive personality is someone who i...

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People with moderate emotional stability __________ than people with low emotional stability.


A) Tend to be more pessimistic
B) Are more likely to experience negative emotions under pressure
C) Earn lower salaries
D) Tend to perform more OCBs
E) Tend to perform more CWBs

F) All of the above
G) B) and C)

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Petra made a large mistake on a report she submitted to her boss, and it ended up costing the company a significant amount of money. When asked why this had occurred, she blamed one of her co-workers for giving her erroneous information for the report. Petra is expressing:


A) Low agreeableness
B) An external locus of control
C) Organizational citizenship behavior
D) Counterproductive work behavior
E) Low emotional stability

F) C) and D)
G) All of the above

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A recent study by the Aberdeen Group found that most companies use some form of pre- or post-hiring personality testing.

A) True
B) False

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Core self-evaluations represent a broad personality trait comprised of all but one of the following. Which one?


A) Emotional stability
B) Generalized self-efficacy
C) Locus of control
D) Proactivity
E) Self-esteem

F) A) and E)
G) None of the above

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Halim, one of your employees, always seems to be "taking it easy," often ignores problems that arise, and rarely takes action on his own. It is likely that Halim is:


A) Low on practical intelligence
B) An introvert
C) Not a proactive personality
D) Emotionally unstable
E) Highly agreeable

F) C) and D)
G) A) and B)

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Define "locus of control," and describe what it means to have an "internal" and "external" locus of control. Give an example of each from your own experiences in school or work.

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Locus of control is a relatively stable ...

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To help an employee with low self-efficacy, a manager should set very challenging goals.

A) True
B) False

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The ability to solve everyday problems by utilizing knowledge gained from experience to purposefully adapt to, shape, and select environments is known as emotional intelligence.

A) True
B) False

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The combination of stable physical, behavioral, and mental characteristics that gives individuals their unique identity is known as:


A) Intelligence
B) Personality
C) Their value profile
D) Self-efficacy
E) Self-esteem

F) C) and E)
G) A) and D)

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Openness to experience refers to a person being trusting and good-natured.

A) True
B) False

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People with low emotional stability handle pressure better.

A) True
B) False

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Klaus works in a very stressful job, but maintains his "cool" even in the worst times. He is likely to score high on ________.


A) Extraversion
B) Agreeableness
C) Conscientiousness
D) Emotional stability
E) Openness to experience

F) A) and B)
G) None of the above

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________ are complex, relatively brief responses aimed at a particular target.


A) Moods
B) Emotions
C) Personalities
D) Attitudes
E) CSEs

F) All of the above
G) B) and E)

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When hiring people, the best thing a manager can do is to find someone like him/herself and make sure the person "fits" into his or her stereotype of a good worker.

A) True
B) False

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Identify at least four negative emotions and give an example of how to handle each.

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According to Table 3.7, if you are feeli...

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What is "deliberate practice"? What are its five properties?

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Deliberate practice is a demanding, repe...

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Define emotions. What is the relationship of emotions to goals?

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Emotions are complex, relatively brief r...

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