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Exam 13: Leadership: Power and Negotiation

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Question 51

True/False

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The absolute power of the "influencer" and "influencee" is as important as the disparity between them.

A) True
B) False

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Question 52

Multiple Choice

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_____ reflects a shift in both the behaviors and the attitudes of employees.For a leader,this is the best outcome,because it results in employees putting forth the greatest level of effort in accomplishing what they are asked to do.

A) Resistance
B) Ingratiation
C) Compliance
D) Collaboration
E) Internalization

F) B) and D)
G) All of the above

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Question 53

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Distinguish between distributive bargaining and integrative bargaining.

Moderate assertiveness and moderate cooperation represent which style of conflict resolution?

Describe the guidelines for using different types of power.

Scenario: Palliative Care Home Andy,Ben,and Carl are employees at Palliative Care Home (PCH) .They report to Lisa who is the department manager.Lisa has a tremendous amount of freedom to make decisions on how she manages her employees.She recently gave Andy the preferred shift for his outstanding service to the patients at PCH,along with an employee-of-the-month award.In his acceptance speech,Andy indicated he is simply trying to emulate Carl,who is liked by all the patients at PCH.He admires Carl and has learned several things about the job by just observing him.Ben,feeling left out,has started to enlist other employees in the department to help influence Lisa for next month's award.

"Sucking up" refers to which of the following influence tactics?

Collaboration is seen as a win-win form of conflict resolution.

High assertiveness and low cooperation represent which style of conflict resolution?

The degree to which people have alternatives in accessing resources refers to:

Distinguish between the accommodating and compromising styles of conflict resolution.

All the statements below are true about legitimate power EXCEPT:

Scenario: Palliative Care Home Andy,Ben,and Carl are employees at Palliative Care Home (PCH) .They report to Lisa who is the department manager.Lisa has a tremendous amount of freedom to make decisions on how she manages her employees.She recently gave Andy the preferred shift for his outstanding service to the patients at PCH,along with an employee-of-the-month award.In his acceptance speech,Andy indicated he is simply trying to emulate Carl,who is liked by all the patients at PCH.He admires Carl and has learned several things about the job by just observing him.Ben,feeling left out,has started to enlist other employees in the department to help influence Lisa for next month's award.

Jake is well-known for his excellent diagnoses of skin-related problems.The other dermatologists in the hospital where he works often consult him when dealing with difficult cases.This gives Jake _____ power in the hospital.

Martin George is the vice president (Finance) of Rutherford Inc.His position and title in the company gives him _____ power.

Which form of conflict resolution requires the complete sharing of information by both parties,a full discussion of concerns,relatively equal power between parties,and a lot of time investment to arrive at a resolution?

When actions by individuals in an organization are directed toward the goal of furthering their own self-interests,it is termed as _____.

Organizational power includes:

Influence most frequently occurs downward in organizations.

What is political skill? Explain the different aspects of political skill.